Q&A · Malaysia
Longer Q&A about ordering from Hyokai in Malaysia: DIY kits, custom bouquets, wedding décor, delivery, and how retail, content, and services differ.
Q1
A — Browse the Products page, open the piece you want, and tap WhatsApp inquire. The studio confirms stock, type, and pickup or delivery. For custom bouquets, wedding décor, or open ceremony styling, email hyokai.com@gmail.com or WhatsApp 017-693 3940 with your date, city, and brief. There is no self-checkout cart — orders are confirmed personally.
Q2
A — Custom bouquet prices at Hyokai depend on size, stem mix, colour story, and whether you need delivery. Share your occasion, city, and budget when you inquire and the studio will quote before making. Ready bouquets listed on the Products page show their current price.
Q3
A — Delivery and on-site styling depend on your city, date, and order size. Klang Valley pickup by appointment is common. For other states, share your location with your WhatsApp inquire and Hyokai will confirm logistics with the quote.
Q4
A — Retail is finished handcrafts, DIY kits, and ready bouquets you can inquire to buy. Content is tutorials, process diaries, and studio stories to learn the making. Services are made-to-order custom bouquets and event decoration for weddings, open ceremonies, and gatherings in Malaysia.
Q5
A — Book as soon as your wedding date and venue city are firm. Peak weekends fill earlier. Share the date, venue, palette, and which pieces you need — bridal bouquet, ceremony focal, table work — so Hyokai can confirm seasonality and a site plan.
Q6
A — Yes. Many kits are designed for first-time makers, with complete materials and studio tutorials. Pair the kit with the Content page so you can follow the process at home instead of guessing from a short reel.